Our Staff

Florica Bonar, HIS

Florica Bonar, HIS

Hearing Instrument Specialist

Florica Bonar is a Hearing Instrument Specialist. She is originally from Arad, Romania, Europe, and moved to Hickory NC in 2002. Florica attended Liceul Industrial Nr 3 CFR Arad and started working at Coop. Pielarul Arad in 1984. Florica began working in the hearing industry in 2016 and was drawn to the profession because she is dedicated to helping people achieve a better quality of life through healthy hearing. Hearing loss affects millions of Americans of all ages and studies show that people who act regarding their hearing loss enjoy a higher standard of living, thus this profession has a major positive impact on many people’s lives.

What Florica loves most about saving hearing lives is seeing the joy that sparks in the eyes of a person deprived of hearing their loved one’s voices. She enjoys working to help diagnose and manage hearing problems, in patients, by providing diagnostic audiologic examinations and implementing comprehensive hearing loss treatment and management. In 2019 she was licensed as a Hearing Instrument Specialist in the state of North Carolina.

Outside of saving hearing lives, Florica loves hobbies such as reading, traveling cooking and baking, and growing flowers. She also loves to spend time with her husband, her daughter, and their 2 cats.

She looks forward to helping you find the best solution for your hearing needs!

Tracy Duvall

Tracy Duvall

HIS Trainee

Tracy is a native of Gaston County and moved to Dallas, North Carolina in 2003.Tracy attended Ashbrook High School and Gaston College and started working at Dr. R. Wm. Kelly Jr. DDS, PA office in 1989 as a Front Office Receptionist and moved into the Office Manager position in 1997 until 2005. At that time, she had her second child and decided to be a stay at home mom. In 2010 she began working for Dr. David White Orthodontist Practice as an Orthodontist Assistant until 2015.

Tracy began working in the hearing industry in 2015 and was drawn to the profession because she really enjoys being a part of making a positive impact on other people lives, working with the public and making people smile. What Tracy loves most about saving hearing lives is being a part of changing someone’s life for the better. Tracy strives to give excellent customer service by building relationships with her patients helping them with financing options and educating them through their hearing journey in her everyday work with patients.

Outside of saving hearing lives, Tracy loves hobbies such as dancing, making crafts and spending time with her family.

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Customer Reviews

Sandy Saine, on Google

Crystal Hogan, on Google

Tracy was so very helpful this morning. I have made an appointment and will continue to use your hearing center. Will also recommend.

Penny Gantt, on Google

I will be back! So helpful and friendly!

Judy Privett, on Google

TracyDuvall is the receptionist at this center and she has always been welcoming and efficient. Today was no exception. After she had cleaned the aids, she asked about any concerns I had. She then said she would take care of it. She took me in to the inner office and...

Becky Heavner, on Google

Very nice atmoshere. Friendly associates. Very pleasant medical associate. Well informed

Kathleen Rhinehart, on Google

The regular technician had to leave for a emergency and Tracy Duvall stepped in and done a fantastic job helping my dad set up his hearing aids. These ladies have been so fantastic every time he has a appointment.

Scott Martin, on Google

It was an AWESOME experience like always!!! Tracy and Shelley are always so friendly and personable, yet so professional!!!! I would recommend Best Value hearing to everyone!!!

John Nielson, on Google

My Dad needed new hearing aids and was very happy with the service

Brenda Holmes, on Google

The people are nice and courtes

tereseala young, on Google

Jeffery Jones, on Google

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